23% Rise of the average
electricity bill
in the European
Union between
2007 and 2012

Partners in multiple sectors

Bill Protection
covers households
against the loss of water,
gas or electricity service

Facing a still sluggish economy, europeans are seeking protection against unexpected
events. This includes covering recurrent bills for basic services like water, gas
and electricity. BNP Paribas Cardif recognized the needs of customers to guarantee
the availability of these essential daily services and thus worked with partner utilities
to co-design cover against unpaid bills. This insurance is now available with four utilities
in three European countries: EDP Comercial in Portugal, Gas Natural Fenosa in Spain
and E.ON in the Czech Republic. This forward-thinking insurance solution is aligned with
the expectations of both consumers and the utilities.

We propose offers
which bring a service
with added value
to our clients

MICHAEL FEHN

CEO E.ON Group (Czech Republic)

“ We started our partnership with BNP Paribas Cardif in June 2013. After a successful pilot sale, we started, in autumn 2013, we started to sell the payment protection insurance product to our customers under the name of E.ON Zajištění. We have introduced the offer as a part of a product bundle – sale on electricity when payment protection insurance bought at the same time. At the moment we are selling the insurance to our customers
also as a standalone service and we are amending the covers and benefits according
to the needs of different customers‘segments. We are also constantly reviewing our sale processes through different sale channels to meet the goals. ”